Frequently Asked Questions
Everything you need to know about your Beautique experience.
Are your products cruelty-free and vegan?
At Beautique, we are committed to ethical beauty. 90% of our catalog is certified cruelty-free, and we offer a dedicated vegan collection clearly labeled on our product pages.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for opened skincare?
We want you to love your skin. If a product doesn't work for you, we accept returns on lightly used items within 30 days of purchase for a full store credit.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to over 20 countries. International shipping times vary by location, typically ranging from 7-14 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.